At Project Report Bank, we take pride in the services delivered by us and guarantee your satisfaction with our services and support. We constantly improve and strive to deliver the best project report preparation services through the our website www.projectreportbank.com. However, in case you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future orders.
Not Satisfied? Tell us!
If you are not happy with the reports and services provided by us. Please bother to make us aware of your inconvenience on our email id [email protected]
When a payment of fee is made to Project Report Bank, the fees paid in advance are retained by Project Report Bank in a client account. Project Report Bank will earn the fees upon working on a client’s matter. During an engagement, Project Report Bank earns fees at different rates and different times depending on the completion of various milestones (e.g. providing client portal access, assigning relationship manager, etc.,).
A refund cannot be provided for an earned fee because resources and man-hours spent on delivering the service are non-returnable.
Further, we can’t refund or credit any money paid to government entities such as taxes, or to other third parties with a role in processing your order. Under any circumstance, Project Report Bank shall be liable to refund only up to the fee paid by the client.
A refund request can be initiated through [email protected] All refund requests must be made within 60 days of purchase. We will process your request within 15 to 25 business days of receiving all the information required for processing refunds like a reason for the refund, bank details for processing requests, etc.”
Since we are incurring costs and dedicating time, manpower, technology resources and effort to your service or document preparation, our guarantee only covers satisfaction issues caused byProject Report Bank – not changes to your situation or your state of mind. In case you require us to hold the processing of a service, we will hold the fee paid on your account until you are ready to commence the service. Before processing any refund, we reserve the right to make the best effort to complete the service. In case, you are not satisfied with the service, a cancellation fee of 30%+ earned fee + fee paid to the government would be applicable. In case of a change of service, the cancellation fee would not be applicable.
Factors Outside our Control
Project Report Bank shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations because of the earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, an act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”).